Scentbird Perfume Subscription: Plans, Pricing, and How It Works
Scentbird is changing how fragrances are discovered and enjoyed. Our unique perfume subscription service offers the ultimate perfume destination: a place to explore, experience, and learn about scents.
Read on to find out.
Here are the top 7 reasons why a Scentbird perfume subscription is the best way to experience fragrance and find a signature scent.
1. Exceptional Variety
Scentbird gives you access to the most desirable designer fragrances and colognes available. With your Scentbird fragrance subscription, you can explore more than 1000 scents in our perfume library (including over 500 designer and niche options) and discover what suits your personality and style. Our extensive range allows you to test the most coveted perfumes on the market and switch fragrances based on your mood or the season.
Our scent subscription enables you to keep your fragrance collection updated and intriguing. It does not limit your choices to one fashion house or retailer. Each month’s supply may include sought-after brands like Gucci, Versace, Burberry, Dolce & Gabbana, Prada, Chloe, and many more. We also feature unique, independent brands to ensure there’s something for every nose, plus niche and trending selections you might not easily find elsewhere.
2. Value for Money
A Scentbird perfume subscription is one of the smartest ways to find a new signature scent at an affordable price. It allows you to test different scents without having to purchase a large-size bottle. Scentbird is a cost-effective way to try a variety of fragrances with a low monthly investment, so you always have a remarkable scent on hand. (Wondering if it’s worth the investment? We break that down, too.)
For just $17.95 per month, you receive an 8 ml vial (about 140 sprays) of your chosen fragrance, delivered in a travel-friendly, reusable atomizer. That’s over a month’s supply for most fragrance lovers, making it a great value for trying luxury and designer scents. Take advantage of our special introductory offer to get 50% off your first month for only $8.97—plus a FREE perfume case to welcome you to the Scentbird experience. Industry data show subscription businesses continue to grow and attract consumers, which helps explain why fragrance subscriptions are becoming a mainstream way to discover and rotate scents, according to the Zuora Subscription Economy Index.
3. First-Class Convenience
Scentbird lets you discover new fragrances without endless online searches or store visits. Our quick online quiz helps you find scent recommendations matched to your unique style and preferences. You can retake this quiz whenever your mood or your taste changes.
Customize your subscription at every step. Once you start, you have access to our full fragrance catalog and can add scents to your queue for upcoming deliveries. After trying a fragrance, rate it on our website for even more tailored recommendations. Enjoy maximum flexibility: skip a month, pause, or cancel at any time. With Scentbird, testing perfumes is fun, easy, and totally personal—done right at home.
4. Time to Test
The only way to know if a scent is perfect for you is to let it mingle with your skin’s unique chemistry. Every fragrance changes when applied, and its trail (sillage) can vary from person to person. Controlled studies of fragrance evaporation on skin show scent profiles and volatilization differ significantly between test strips and actual skin, demonstrating the importance of wearing a sample through a full day to evaluate a fragrance’s true character, as described in a 2024 study on fragrance evaporation. Scentbird lets you truly experience a fragrance all day and across all your activities, so you know for sure whether it matches your personality and lifestyle.
With an 8 ml scent vial that’s light and portable, you can bring your new favorite anywhere, experiment in your routine, and decide if you want to invest in a larger bottle later. Trying a fragrance across different days, moods, and environments is the best way to discover a scent that feels truly yours.
5. The Scentbird Community
As a Scentbird subscriber, you become part of a fragrance-loving community. You’ll get inside info on special promotions, limited-edition scents, exclusive offers like our introductory deal, and much more
Dive into our Scentbird Blog for perfume trends, scent spotlights, and insights on notes and ingredients. We help you broaden your fragrance knowledge, whether you’re learning about the different perfume families or want to understand the art behind perfumery. Plus, our vibrant customer base often shares tips, reviews, and favorites to help guide your choices.
6. 100% Authentic Fragrances
Scentbird’s subscription guarantees you’re getting only genuine scents from top designer brands. With so many imitations on the market, it’s a relief to know Scentbird sends only fresh, original, and authentic fragrances—no knockoffs or expired stock. Try in-demand scents each month, experiment fearlessly, and enjoy peace of mind with every vial. We also offer discounts on full-size bottles so, if you fall for a scent, you can upgrade at a great price.
7. Top-Tier Reviews
Our subscribers and fragrance experts regularly rank Scentbird among the leading perfume subscription services in the USA for its wide variety, reliability, and access to premium designer fragrances. Here is just a sample of what leading magazines and customers have said:
- “Scent-sational monthly subscription box that delivers a new perfume to your doorstep each month.” – Glamour magazine
- “Scentbird takes the cake for the best perfume subscription service because it blends value, convenience, and variety.” – InStyle magazine
- “Scentbird delivers the best in perfume and cologne directly to your doorstep.” – WWD
- “Scentbird is a great option for me. I can discover new scents and also have a few smaller bottles of perfume that I can choose from to fit a mood.” – People magazine
Do Not Miss Out
Sample the world’s best fragrances from the comfort of home. Create your Scentbird account and start exploring our library of over 500 scents, and counting. Your signature scent is waiting.
Follow Scentbird on Instagram and TikTok for fragrance reveals, scent hacks, and behind-the-scenes peeks.
Frequently Asked Questions About Scentbird and Monthly Perfume Subscriptions
What is a Scentbird perfume subscription and how does it work?
A Scentbird perfume subscription lets you choose a new designer or niche scent each month from our extensive catalog. You receive an 8 ml vial (about 140 sprays) of your pick in a reusable Scentbird atomizer. Manage your queue, change scents, and pause or cancel anytime right from your account. Discover more at our Scentbird subscription page.
Can I choose my own fragrances each month?
Yes. With Scentbird, you select your preferred fragrance each month from our huge selection of designer and niche perfumes. You control your queue and can update it whenever you like, based on mood or season.
Is Scentbird suitable for men and women?
Absolutely. Scentbird carries options for everyone, including dedicated colognes for men as well as top designer and niche scents for all genders. If you are searching for a scent subscription tailored to men, check out our Scentbird men’s fragrance guide.
What are the main benefits of using a fragrance delivery service every month?
Monthly fragrance delivery services like Scentbird allow you to experiment with premium scents for a fraction of traditional retail pricing. You get variety, discovery, an easy way to try new trends, and the convenience of curated delivery direct to your door. Industry reports show subscription models remain popular as consumers adopt recurring services for value and convenience, according to the Zuora Subscription Economy Index.
Where can I compare different monthly perfume subscription plans?
You can learn more about Scentbird’s unique perfume subscription model and how it compares with other services on our perfume subscription blog. We highlight customization options, variety, and authentic product guarantees that set Scentbird apart from other plans.
How can I purchase the full-size bottle if I love my monthly Scentbird sample?
If you fall in love with a Scentbird sample, you often get exclusive access to discounts on the full-size bottle through your Scentbird account, making it simple and affordable to upgrade your favorite scent.
Discover your next favorite fragrance and join our growing Scentbird community! Looking for the perfect fragrance gift? We’ve got options for every budget.
698 Comments
How do I put this in my queue
What fragrance are you interested in exactly, Harriet? 🥰❤️ Kindly note that you can easily add any scent to your queue by searching our database here: https://www.scentbird.com/subscription/perfumes and click on Add To Queue button under any fragrance you’re interested in 💫 Got any more questions? Please email support@scentbird.com & we’ll be happy to help out 📩
I would like to cancel my subscription please
Your subscription has been canceled! ✅ You won’t be charged moving forward. Let us know if you need anything else—we’re happy to help! 💌✨
Would you Please cancel this auto charge on this subscription. I had received a gift from reward points and this is just so frustrating that it continues to charge my credit card and I never got my gift. Please do not send me emails on your products.I have only had charges that I have never agreed to.
Hi San! Could you please email us at support@scentbird.com so we can assist you? 🙏
I would like to cancel my subscription.
Hi Rhonda! Please email us at support@scentbird.com – our team will be happy to assist you with the cancellation. 🙏
Please cancel my subscription. Thank you
Hey Shamayla! Just send us an email to support@scentbird.com, and our CX team will gladly help you with the cancellation. 🤎
Could I ask why did you cancel? I’m currently deciding for the subscription or not. I’ve been scammed by other subscriptions so I’m a little leary. Thanks in advance
I would like to cancel my subscription
Hi Marco, we’ve just cancelled your subscription. 🤎
Me gustaría cancelar mi suscripción
¡Hola Lizbeth! Según tu solicitud, acabamos de cancelar tu suscripción. ✅
When can I receive my next order
Hey James! Your order was marked as delivered on June 7th – if you haven’t received it yet, please email us at support@scentbird.com so we can look into it. 👀
Please cancel my subscription e cancel my subscription
Hi Frantz! 🙌 At your request, we’ve just cancelled your subscription so that you do not incur any future billing. 🩵
Because your charge me $34.51 & I can’t talk to know one to know why
Hey Lena! 🕊 You were charged an extra $15 yesterday because you selected a premium scent for your April order, which comes with a $15 upcharge. If you’d like, feel free to email us at support@scentbird.com — we’ll be happy to provide a full breakdown of your charges. 🤗
I want to cancel my subscription please
Hi Amanda! We can confirm that your subscription has been successfully cancelled. ✅
Yeah, I got charged on my card randomly because of a subscription, BUT I DID NOT MAKE THE PURCHASE, can i please get a refund? i seriously don’t have the money to spend it on that stuff…. please ..
Hi Aiyanna! 🙂 At your request, we’ve cancelled your May order and issued a full refund for it. If you’d like to cancel your monthly subscription, please email us at support@scentbird.com, and our team will be happy to assist you! 📫
I would like to cancel my subscription
Hi Marco, we’ve just cancelled your subscription. 🤎
Please cancel my subscription. I can’t seem to get it done correctly so I wind up with fragrances that I don’t want or do not like. Thank you.
Hi Gayla! At your request, we’ve just cancelled your subscription. ✅
I would like to cancel my subscription they are charging me 39.00 when it said 16.95
Hi Sonia! 🕊 Please note that $16.95 + tax is the price of our 1-product plan, while your current subscription plan is 3Products/Month, which costs $37 + tax. At your request, we’ve just cancelled your subscription. 🙌
I would like to cancel they are charging me $57.00
Hi Connelia! 🕊 It looks like you selected two premium fragrances for the month of May, which is why the charge was higher. No worries, we’ve just cancelled your subscription so that you do not incur any future billing. ✅
I would like to cancel my subscription please!
Hi Angelina! Please email us at support@scentbird.com, and our team will be happy to assist you with the cancellation. 📫
I would like to cancel my subscription please! Yall are great and I really loved yalls scents though
Hey Damaris! 👋 Could you please reach out to us at support@scentbird.com? We’ll be happy to help you with the cancellation! 💌
I would like to cancel subscription
Hey Sandra, please email us at support@scentbird.com so we can assist you. 🙌
I would like to cancel my subscribe
Hey Alicia! Your subscription has now been cancelled. ✅
I would like to cancel subscription
Hey Sandra, please email us at support@scentbird.com so we can assist you. 🤎
I would like to cancel my subscription they are charging me 39.00 when it said 16.95
Hi Sonia! 🕊 Please note that $16.95 + tax is the price of our 1-product plan, while your current subscription plan is 3Products/Month, which costs $37 + tax. At your request, we’ve just cancelled your subscription. 🙌
Please cancel my subscription. Also, I was charged this month and would like a refund. Thanks
Hi Fana! At your request, we’ve cancelled your subscription and issued a full refund for your May order. ✅
I wish to cancel the subscription I’m being charged $18.14 a month for and have been for several months…not only being charged, but not receiving product. Someone has scammed us both and I’m paying the price. Please check your registrations.
We’re sorry to hear that, Angie! Please email us at support@scentbird.com so we can look into your account and get this resolved for you. 🙏
I would like to cancel my subscription
Hi Pamela! At your request, we’ve just cancelled your subscription. ✅
Cancel my subscription please.
Hey Debbie! At your request, we’ve just cancelled your subscription. ✅
I would like to cancel my subscription please. I have been trying since the beginning of the year. I’m being charged over $37 per month. Please stop or I will have to sue you!
Hi Stefanie! 🕊 At your request, we’ve just cancelled your subscription. ✅ We’ve also issued a full refund for your June order!
I got my product on Monday, and the fragrance doesn’t last long at all on my skin. I would like to cancel my subscription
Hi Shirley, we’re sorry to hear that! 😢 Fragrance longevity varies depending on whether it’s an Eau de Toilette (lasting up to 2-3 hours) or Eau de Parfum (lasting 4-5 hours). It also depends on your body chemistry and how active you are throughout the day. At your request, we’ve just cancelled your subscription. ✅
I would like to cancel el my subscription please
Hi Brianny! Please email us at support@scentbird.com so our team can assist you. 💌
I also want to cancel my subscription.
Hi Kathia! Your subscription has been successfully cancelled. 🙌
Cancel my subscription immediately
Hi Lugene! Please email us at support@scentbird.com so our team can assist you with the cancellation. 🙂
I i have trying to cancel el
Hey Wendy! At your request, we’ve just cancelled your Scentbird subscription so that you do not incur any future billing. 🙂
Want to cancel
Hi Amina! 👋 Your Scentbird subscription has been successfully cancelled. 💖
I would like to cancel my subscription
Audrea, please email us at support@scentbird.com, and our Customer Experience team will be happy to help you with your request! 💕
I wanI met m
I want to cancel my subscription as well YALL keep taking my money out of my account I need my $18 dollars back please!!
Hi Jazmyn! It doesn’t seem like there’s an active subscription associated with this email. Do you mind messaging us at support@centbird.com and providing more information related to your Scentbird subscription orders? 🫶🏻🥹❤️🩹
I been sending emails to you Scentbird to cancel my subscription and please do not renew my subscription with your company and I would appreciate that you return to my account $18.31 for the May 1,2025 charge on this day and I emails you to cancel my subscription in April 1,2025 but you have continued to send products that I can no longer use because of health issues this is going to be my last attempt to get you to cancel subscription because now I feel your company is forcing people to keep receiving your products when they are trying to cancel their account I will take action if you don’t cancel my subscription with your company Scentbird.com thank you hopefully we can resolve this matter without further steps Linda McDowell
Hi Linda! 🕊 We’re so sorry to hear about your experience! We can confirm that your subscription has been successfully cancelled. ✅
I need to cancel my subscription and get a refund back, I haven’t been satisfied with the product and it really seems like there’s no way to contact an actual team. I need my money back.
Hi Alexis! 👋 We’re sorry to hear you haven’t been satisfied with the product. Your subscription has been successfully cancelled, however, your order has already been processed so we’re unable to cancel or refund it at this stage. If you have any other questions, please feel free to reach out to us at support@scentbird.com! 📫
can yall please cancel my subscription!
Hey Damaris! 🕊 Could you please reach out to us at support@scentbird.com? We’ll be happy to help you with the cancellation! 🙌
Please cancel my subscription
Hi Audrea, please reach out to our support team at support@scentbird.com, and we’ll be happy to assist you further! 📫
How do I cancel my subscription with denied
Hey Cheryl! At your request, we’ve cancelled your subscription. ✅
I need to cancel my subscription. For some reason it’s not showing up on my end it’s like I dnt have any . Pls someone need to email me . Jaclyn.munoz81@gmail.com
Hi Jaclyn! 🕊️ We couldn’t find any subscription associated with this email address – please reach out to our Customer Experience team at support@scentbird.com, and we’ll be happy to help locate your subscription and assist with cancelling it. 🤎
Please cancel my subscription!!like to can
Linda, please reach out to us at support@scentbird.com, and our Customer Experience team will be happy to help you with your cancellation. 💖
theresavandiver20@gmail.comi want
Hey Theresa! 🙌 Please reach out to our Customer Experience team at support@scentbird.com, and they’ll be happy to assist you! 🤗
I wanted to order three fragences at one time
We hear you, Martha 😊 You can easily purchase fragrances a la carte ❤️ Just search for a scent of your interest by going to Main Menu > Perfumes > All Perfumes, click on “Add to cart” and proceed with a checkout 😉 Let us know if you have any questions in the process by contacting us via support@scentbird.com or DM us via our social media 💌 We’re here for you!
Cancel subscription
Sure thing, Donna 🙌 Could you please DM us via Instagram or Facebook? Or simply email support@scentbird.com? 💌 Our Team will gladly assist you and cancel your subscription for you!
I wanna cancel my subscription as well please
Sure thing, Jakayia 😊 Rest assured that you can definitely end your subscription via email/DMs here or mobile app 📲 if it no longer aligns with your requirements 💯 So, please DM us via Instagram or Facebook, or simply email support@scentbird.com. One of our Team members will gladly get back to you asap ✉️ We are here to assist and will handle the cancellation process for you 💕
I would like to council my subscription.
Hi Lisa! To confirm, we’ve canceled the auto-renewal of the monthly subscription associated with this email. If you still have any questions, please let us know at support@scentbird.com! 📝
I want to cancel my subscription
Hey Cori! Your subscription has been canceled! ✅ If you ever want to return, we’d love to have you back. 💌✨ Let us know at support@scentbird.com if you need anything else! 😊
I was charged $42.75 for this month. I am normally charged $16.95. I did not buy a full size product or upgrade a product. Can I get a refund? I was charged more this month in an error.
Hi Delachaise! 👋 We’d be happy to look into this for you. Please send us an email at support@scentbird.com, and our team will take care of it as soon as possible! 📫
I WANT TO CANCEL MY SUBSCRIPTION. ASAP!!
Hi Christine! 🤗 As sad as we are to see you go, we can confirm that your subscription is now cancelled. Please check your email inbox for an official confirmation! 🦋
I want to cancel my subscription
Looks like you no longer continue the membership effective 10/10/24, Aretha. 😘 Come back when you’re ready!
Do like it please cancel asap
As sad as we are to see you go, we can confirm that your subscription is cancelled as of 10/10/24. Hope this helps! 🤝
I want to cancel my subscription
Having investigated your account, we can confirm that your subscription has been permanently cancelled. Feel free to reach out via support@scentbird.com if you still have any questions! ❤️🔥
Please cancel my subscription.
Thank you
Hi Bria 👋 It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
I want to cancel my subscription asap
All set, Pauline! We’ve canceled the subscription linked to this email. 🌟 Thanks for being with us, and remember, we’re always here when you’re ready to dive back into the world of Scentbird! 💖
Please cancel my subscription
Hey Kimberly! Your subscription has been successfully cancelled. ✅
Cancel my subscription please. Do not charge my bank account anymore. Thank you.
Hi Cristy! Please email us at support@scentbird.com so our team can assist you with the cancellation. 📫
I have an account but my phone was stolen and I can’t get into my email address that I have associated with it I’ve also moved and don’t have a forwarding address yet so I’m not even receiving what I’m paying for I would like a refund for this month and to cancel my subscription until I have my new address so I can have it sent to me I’ve been really frustrated by this whole process and I keep getting money taken out of my account that I need mind you and I’m not even receiving what I’m paying for please help!
Hi Mandy! If it’s not too much to ask, please kindly inquire at support@scentbird.com via the email address associated with your subscription and we’ll do some investigation on our end 🤝
I want to cancel my subscription
Hi Sharon, we can confirm that your subscription has been successfully cancelled. ✅
I was charged when I joined then I was charged again! $9.15 and $5.40!!! I authorized the $9.15 charge but not the $5.40 charge!
This is concerning and now I would like to cancel my membership!
Hey Tammy! So sorry for any billing mix-up! We always try to keep things clear. An extra charge can only happen if you upgrade or add premium items to your order,✨ but we’ll always let you know. Just send us a quick email at support@scentbird.com📧, and we’ll get it cleared up for you🫶
I can’t find my account with any details of my subscription, but I’m being charged $29!!! I want a refund and to stop the charges for good.
Hi Alex! 💬 Please either email us at support@scentbird.com or message via any of the Social Media messengers available to you and we’ll do our best to help you locate the account and fulfill the cancellation. Thank you in advance! 👋😊
I want my subscription canceled now. You have taken way more like 3 times more then the first time I authorized my card to be charged and again today you tried taking 40 dollars I’m done you have already got more then I authorized for
Hi there! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🙏
Cancel subscription today. Thank you
Hey Debora! Your subscription has been successfully cancelled. ✅
Please cancel my subscription. I am being charged. Please cancel
Hey Delilah! All set! Your subscription is canceled. If you miss us, we’ll be here with open arms (and amazing scents) 🥰✨.
CANCEL MY SUBSCRIPTION PLEASE
We’ve taken care of it for you, Averi! 🙌 Thanks for letting us know – you’re good to go! 🌟
Quiero cancelar mi suscripción
¡Hola! ✨ Puedes cancelar fácilmente tocando el ícono de **Cuenta** en nuestra app, luego selecciona “Cancelar suscripción” y sigue los pasos.
Si tienes algún problema, envíanos un DM en Instagram o un correo a support@scentbird.com 💌, y lo resolveremos por ti. 💬 ¡Sin estrés, nosotros nos encargamos! 🫶
Please cancel my subscription
Carrie, your subscription has been successfully cancelled. 🤎
Cancel my subscription
Please email us your account details at support@scentbird.com to make sure we cancel the correct subscription. Thank you! 🙏
Cancel my subscription
Hey Cherrese! At your request, we have just cancelled your subscription. ✅
I need to cancel my subscription as of today!!
Hi Anna! We’ve canceled the auto-renewal of this subscription as you requested. Please let us know if there’s anything else we can help you with! 🙌
I want to cancel my subscription with you guys please!
As sad as we are to see you go, we can confirm that your subscription is cancelled as of 03/02/2025. Hope this helps! 🤝
I would like to cancel my subscription
Hey Brenda! Done and dusted! ✅ Our agent swooped in to save the day. 🚀
After reading the comment it seems that your company likes to charge your customers way more then the agreed upon price or they never get what they where supposed to and I read a lot of comments with that problem so you won’t. Be getting my business maybe you should try to fix and make.
Hi Jonathan! 🙂 We appreciate your feedback! Our standard 1-product plan is $16.95 per month; additional charges may apply for premium fragrances, extra subscriptions, or add-ons. Rest assured, if a customer ever receives the wrong item by mistake, we immediately send the correct one for free. 💯
Hi team. I would like to cancel my subscription, please. Thank you.
Hi Yaneris! At your request, we have cancelled your subscription. ✅
I’d like to cancel my subscription
Hi Jessica! At your request, we have cancelled your subscription. ✅
I want to cancel my subscription please
Hey Brailyn, we’ve just cancelled your subscription. 🙂
I like to cancel my subscription please.
Hi Bianca, we’ve just cancelled your subscription! ✅
I want to cancel my subscription
Hi Tammy! At your request, we have cancelled your subscription. ✅
i would like to cancel my subscription please
Hi Sarah! We can confirm that your subscription has been successfully cancelled. 🙂
Y’all charge me every month and I have never received anything…please cancel me
Hi Cheryl! Could you please email us at support@scentbird.com so our CX team can assist you? 📫
Cancel my subscription
Hey Keira! 👋 We’ve just cancelled your subscription. ✅
I want to cancel my subscription please
Hey Marisol! At your request, we have cancelled your subscription. You will still receive your May order that you have already paid for up until your cancellation, as noted in our cancellation policy. 🙂
Can you please cancel my subscription thank you
Hi Christina! At your request, we’ve just cancelled your subscription. ✅
I would like to cancel my subscription.
Hi Shatisha! At your request, we have cancelled your subscription. 🙌
I need to cancel my subscription
Hi Nicole! At your request, we’ve just cancelled your subscription. ✨
I would like to cancel my subscription.
Hi Asjura! Please email us at support@scentbird.com so our team can assist you. 🙂
I would like to cancel my subscription please! ❤️
Hi Amber! Your subscription has been successfully cancelled. ✅
id like to cancld my subscription
Hey Michael! At your request, we’ve just cancelled your Scentbird subscription so that you do not incur any future billing. ✅
subscriptioncancel
subscripcancel my subscription I was charged 29. Pp and not received product not able to speak to no one.
Hi Ayde! 🕊 Please reach out to our Customer Experience team at support@scentbird.com, and they will be able to assist you with your cancellation request and investigate what happened with your order as quickly as possible! 🙏
How do I become a referral partner?
Hi Pati 👋! We do have an amazing referral program 😍! It allows you to invite your friends and family join the fun scent-sational experience that is Scentbird! Based on the duration of your subscription, you’ll be able to gain Karma points and share them with your loved ones. Once they’re subscribed, they’ll receive a free fragrance for joining 😊💕 More info here: https://www.scentbird.com/invite
How does the subscription work because I paid the $9 so do I get my perfume this month
Welcome aboard, Weslyn 🥰 Yes, once you paid for your first-time order, you’re set to receive your order. At Scentbird, your initial order should reach you within 10 business days from the billing date. Rest assured, we’ll send you an email notification once it’s on its way, along with instructions on how to track it down ❤️. If you’d like an update on your order, please feel free to reach out to us at support@scentbird.com 💌. We’ll be more than happy to assist you 💖
Why would it be hazardous? That’s crazy. I wouldn’t buy anything that can’t go to Italy because it’s hazardous and put that in my body. Wow
I want to cancel my subscription
Hi Toni 👋 We’ll be very glad to help you out the best we can and cancel your subscription for you. Just contact us through Instagram DM or Facebook PM, or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
Please help cancel me ASAP and reimburse or replace the two months that say delivered still not to ne hence my cancelation
Hi Devron! We’ll gladly look into this for you and cancel your subscription on your behalf 🙌 So, could you please email us at support@scentbird.com so that one of our Team members could assist you immediately? Thank you and looking forward to hearing from you 💕
I would like to cancel my subscription today. Thank you.
Hi Abosede! Could you please email us at support@scentbird.com so we can help you out? 💌
Your subscription seems to be canceled. Send us a quick email at support@scentbird.com. We’d be more than happy to make it right for you. Let’s get you that package ASAP!🚨📦
I would like to cancel my subscription
No worries – we’ve got it handled! 💯 Your subscription under this email is officially canceled. 😊 If you ever want to rejoin, we’ll be here!
I don’t like the smell of the perfumes you sent me so far and I don’t think I can choose. All the perfumes you sent me smell cheap don’t like them. My cannot stand being around me when I wear them for that reason I putting my subscription on pause until I figure out how I can make my own choice. Thank you god bless you.
Have you tried filtering our options via Smart Search, Jessie? ✨ Through Smart Search you can filter your option by note, by type, and by brand. 🙌 Kindly note, we offer a one-time courtesy replacement if you really dislike a particular fragrance so you’re not stuck with it for the next 30 days. Feel free to email us at support@scentbird.com if you’re interested in this option! 😉
How do I downgrade my subscription from getting 2 scents per month down to getting 1 scent per month?
Hey Katelynn! 👋 At your request, we’ve downgraded your subscription from a 2-fragrance/month plan to 1-fragrance/month ✨ You can confirm your scheduled billing date and subscription details on your Manage Subscription page (https://www.scentbird.com/profile/subscription-status). If you ever need to downgrade in the future again, you can do so by using the following link: https://www.scentbird.com/downgrade. Please drop us an email at support@scentbird.com if you need help 😇
cant wait for it to come, i love the light blue its one of my all time FAV!!! i just REALLY! hope this is NOT no SCAM and the perfume is watered down, but i guess we will just have to wait and see what happens…. thanks hope i get mine soon
You’re in for a ride, Britteny! 😍 Please rest assured that we do not compromise the integrity of fragrances in any way. ☝️ We simply repackage the fragrances in our branded vials and in this process they are not watered down or anything. 💫 If you ever have any concerns, or simply wish to chat, please feel free to email us at support@scentbird.com! 💌
I hàve a question. I read all revíews of alternative subscribers. I’m confused to take subscription or not because if there I read 50 subscribers reviews so 48 out of 50 requested to cancel their subscription and your any reply was justified because you said everyone to text you on Facebook and Instagram. Why you like hide this from viewers. Maybe something not good. So now i màde my decision that I’ll not take subscription. Thankyou
Jaspreet, we understand your concerns and appreciate your feedback! 🤎 While we do handle some account-related issues privately for security reasons, we’re always happy to answer any general questions publicly. If you have any specific concerns, feel free to email us at support@scentbird.com—we’re here to help! 🤗
Love the Company has helped me out a lot
It’s our greatest pleasure! 💓🌸💓
I want to cancel my subscription
Hi Jennifer 👋 You can absolutely cancel your subscription if you decide it’s not what you need anymore 💯 Our team is here to assist you whenever you’re ready to make that change, so feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to handle your request just the way you want it 💕
Good Day, I want to cancel my subscription too before you prematurely charge me for my next month’s subscription fee. I have emailed support twice already and I have not heard back. I’m emailing you from blondellgroup@gmail.com. Please respond. Thank you!
Looks like we’ve already canceled your subscription the same day you sent us an email on May 13th, Anita. No worries, we got you! 🩵🫧 Come back when you’re ready
What is the cost of a subscription after the first month ?
All our subscribers start with a monthly package of one fragrance vial for $16.95. But, you have options to upgrade! You can go for 2-3 fragrance vials per month. The 2-vial package is $27, and the 3-vial package is $37 (*remember, sales tax may apply if your state requires). 💖
That’s exactly what I thought, and let me tell u, I was right! It’s mostly water, actually. I was so excited when I was able to get my order, but that faded really fast. Such a disappointment. I was àlso supposed to get 3 kinds for 3 months… I’m still waiting….7 months later.
Love them all
😍
Did they ever get you right? I’ve received 2 great ones so far. Would love to know what others are saying as well ya know?! Good luck.
How do I get the 50% off? It says that it’s 50% off but when I came to check out, the total came out to be full amount.
Hi there! 👋 Take advantage of the HD50 promo code or message us at support@scentbird.com and we’ll get this sorted out 🤝
i want to cancel a subscription that i did not apply for,,, and i can’t seem to do this as i’ve already been charged 9’00 dollars more on my credit card this month,,,,,, please cancel my subscription … or direct me the process on how to do it
If you send us a cancelation request at support@scentbird.com, we’ll respond with a direct link to end your membership on the spot. ☝️ You then proceed with the link and go through the cancelation survey. When successful, the date of your cancelation will be displayed on your Manage Subscription page. Rest assured that once you cancel your subscription, all automatic charges will stop! 🙅♀️
I would love to get subscription, but since you don’t deliver to my country, I cannot. ;_;
But once you do, I will make my order. ♡
We’re restricted in international shipping due to our product being hazardous 💔 so we can only ship within the US and Canada at this time. 🤕 Reach out to us at support@scentbird.com and we’ll make sure to notify you via email WHEN it changes! 🌟
I need to cancel my subscription
If you send us a cancelation request at support@scentbird.com, we’ll respond with a direct link to end your membership on the spot. Alternatively, our Social Media channels are open 24/7 ⏱ to assist you with any of your questions or concerns (including the cancelation). 💌 We’ll be happy for a chance to make things right in the future!
I’m already a member, I would like to try something else . Vasace pink crystal
Sounds awesome, Jacqueline! You might be referring to our beloved bestseller, called Bright Crystal by Versace? 🌸 🎀 Feel free to find this scent here: https://www.scentbird.com/perfume/versace-bright-crystal-943571 and click on Add To Queue button 📆 and our system will schedule it for you for your upcoming shipments! Got questions? 📩 Feel free to message support@scentbird.com! We’re always here to help out!
Cancel my subscription
As sad as we are to see you go, please know that we have no problem canceling the account on your behalf! 🙌 Simply send us a cancelation request at support@scentbird.com and we’ll respond with the direct link to cancel your membership on the spot. We already miss you! 😊
I’m being charged 2 times a month for around $40 each time
We’re ready to do a complete breakdown and explain all charges one by one if you simply email our support at support@scentbird.com. Hope to hear back from you soon, Rondura! ♥️
Please cancel my subscription
As sad as we are to see you go, we’ve just canceled the auto-renewal of your subscription, Beverly. Come back soon! 🥰
P
Want to canceal subscrtion
Hi Liz 👋 You can absolutely cancel your subscription anytime you want 🙌 Feel free to cancel via our mobile apps 📱or just DM us via our social media channels or email support@scentbird.com for assistance 💌! One of our Team members will cancel it on your behalf 😉
I want to cancel my subscription
Hey Katrina! We’ve taken care of it for you for the subscription under this email!🤗 Thanks so much for being a part of Scentbird – and whenever you’re ready to come back, we’ll be here! 💖 You can ask any questions at support@scentbird.com💌
No don’t want to cancel my subscription
We’d love you to stay and enjoy your fragrance discovery journey with Scentbird ❤️🔥🤗 If you have any questions on how to configure your account settings, your fragrance choices, etc. – don’t hesitate to email support@scentbird.com 😊 One of our Team members will get back to you in a jiffy!
A fragrance that I spray and smell good
That’s the only way! 🫧🪻
Please cancel my subscription.
Hi Linda! As requested, we’ve canceled the auto-renewal of your subscription. Check your email inbox for an official confirmation letter. 🫶🏻 We already miss you!
I paid for a subscription, but it’s not popping up on my account.
For your first month, you have 12 hours to select the product you’d like to receive and after that, your queue gets locked and we start prepping your 1️⃣ st delivery. If you still have any questions, please email us at support@scentbird.com 💌 and we’ll be with you within 24 hours!
I would like to cancel my subscription but having to pay to cancel it is criminal
As sad as we are to see you go we can confirm that your subscription has been cancelled today, Becky. 🦋 Come back soon!
Can you please cancell my subscription i not longer want it and its been dificult to reach to cancell
Hi Alfredo, we’ve just cancelled your subscription. 🙂
To whom it may concern I Alversie Hill received 2 bottles broken from my order,, please replace my order
We’re heartbroken to hear that, Alversie! 💔 Please email us at support@scentbird.com and we’ll have this taken care of. Just make sure you include a pic and you’re all set! 📷
Both my mark jackobss were brok n
Hi Teresa, this sure doesn’t seem to be right at all! But, please be assured that we always provide replacements for any broken products 🙌. Kindly get in touch with us through support@scentbird.com or DM us via Instagram or FAcebook, and our CX Team will be more than happy to help you out. ❤️
I canceled my subscription before the august shipmrmt. Ive got charged for august and now july too. Make it stop. I want it canceled!!!
Oh no, we’re genuinely disappointed to hear about this, Joanne 😔! Please reach out to us at support@scentbird.com without any hesitation, and we’ll swiftly look into the matter to find a solution for you. Your satisfaction is of utmost importance to us! 💕
I never order nothing for you but you keep taking money out of my account I never heard of this till my account showed a withdrawal of 10. And now another 10. Has come out how do I get my money back
Hi Clarece! 👋 We assure you that Scentbird is completely transparent with our charges. Please PM ✉️ us more information concerning the suspicious activity, and we will investigate and do a complete breakdown of your charges!
I need to cancel my subscription, unfortunately.
We’ve canceled the auto-renewal of your subscription as you requested, Julie. We already miss you! 💔
2nd request:
I would like to cancel my subscription.
Judy Harrison
We’re sad to be letting you go but no worries, we can help with that! 🤗 Canceling via our mobile app is super easy, just click on the Account icon and then click on the “Cancel Subscription” link and follow the prompts there. Alternatively, please email us at support@scentbird.com and we’ll share a direct link to cancel your subscription 📝
I would like to cancel my subscription please.
You have the power to cancel your subscription anytime, no questions asked, Kelly! 🙌 Whether through our mobile apps 📱or sliding into our DMs on social media 💌, we’ve got you covered! Our team is ready to cancel it for you as soon as we possibly can 😉 Would you please message us, so we can take care of everything for you?
I would like to cancer my subscription
Hi Keondra, sure thing 😊 our team will gladly help you cancel your subscription for you! Just email us: support@scentbird.com and one of our Team members will take care of everything for you 🫶
I would like to cancel my subscription.
Canceling via our mobile app is super easy, just click on the Account icon and then click on the “Cancel Subscription” link and follow the prompts there! 👄 Feel free email us at support@scentbird.com or reach out via any of the social media platforms if you need any further assistance with this ✉️
I would like to cancer my subscription and want a refund
You can absolutely cancel your subscription if you decide it’s not what you need anymore, Keondra 💯 Our team is here to assist you whenever you’re ready to make that change, so feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to handle your request just the way you want it 💕
I need to cancel my subscription
we gotchu, Summer 🙌 Kindly email us with the email address you used at Scentbird together with your complete shipping address to: support@scentbird.com and we’ll help you as soon as we can 💌
Please cancel my subscription
Hi Erica 👋! It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Please cancel my subscription.
Hey Justine, we’ve just cancelled your subscription. 🙂
Ii was charged this month and didn’t receive any product
So sorry to hear about your experience, Roslin 😔. Rest assured that we always send all of our customers’ orders 🙌. If for some reason orders are missing, we’re always open to assisting in finding or replacing these orders. You just need to contact us via support@scentbird.com 💌 so we could help you out 💖 Thank you 😊
I would like to cancel my subscription please and thanks
Hi Garfield, our Team is here to help 🙌 Could you please email us via support@scentbird.com or DM us via social media so we could help you terminate your subscription? 💌 Thank you so much! 😊
Please cancel my subscription.
Done! ✅
I need to cancel my subscription ASAP
We’re here for you, Jerffry 😊 Please email support@scentbird.com and we’ll cancel your subscription for you!
Hi there I would like to cancel my account for now please
Danielle, we’ll gladly help you cancel your subscription 😊 Please email support@scentbird.com or DM us through our social media channels, and one of our Team members will take care of everything for you 🙌❤️
I’m reading through the comments that this company ScentBird charges you to cancel your prescription not that had planned to but how can you charge a person for that that’s Ludacris
Hi Darice 👋 there’s absolutely no charge for canceling your subscription with us 🙅🏼♀️. You have the flexibility to cancel at any time without any fees. Feel free to reach out to us via email at support@scentbird.com, or you can send us a direct message through our social media channels ✉️ If you prefer not to receive any more orders, simply cancel your subscription before the monthly billing. If you have any further questions, please don’t hesitate to email us. We’re here to assist you with anything you need 😊.
Need to cancel my subscription.
Hi Britney 👋 We’ll be very glad to help you out the best we can and cancel your subscription for you. Just contact us through Instagram DM or Facebook PM, or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
I fell in love with a Hydra Parfum you sent me called myth by Brooklyn Ellis. Do you still carry that fragrance?
We really miss this scent too, Myra 😇 ✨ Unfortunately, it isn’t available, but it’s back on our wishlist, so hopefully we’ll be able to delight you in the near future 🫶
Do you sell gift cards??
We sure do, Jacki 😍 💖 Here they are: https://www.scentbird.com/gift-card
This month perfume was on hold for the reason insufficient funds,but I should have some funds in account now .
Hi Garcia 😊 Thank you for notifying! Could you please email support@scentbird.com so that we could double checked that you’re billed for the month and your order starts processing? 🤗 🫶
I want to cancel my subscription for the last 3 months and they’re still not canceled. Please help
Uh-oh, something seems not right with that, Miriam 😬 But hey, don’t you worry, our awesome team is here to fix it up and lend a hand! Could you do us a favor and shoot us an email at support@scentbird.com? We’ll dive right in and sort it out for you. Thanks a bunch! 💕
Wow, so as I’m reading through the reviews and comments on your page and from people that I know this company is such a scam . The first month is 50% off, but you have to pay more if you want another bottle and that’s a sample bottle size AT THAT after the first month it’s full price but each month you don’t get to pick what scent or fragrance you’d like Scentbird randomly picks it out for you so don’t get it twisted people !!! The amount of Cancellation request Is unbelievable with the fact of not refunding customers their money. You could’ve done better. Let’s say maybe three bottles for the full price subscription of $17 a month would make sense .
You got it wrong, Veronica! 😌 Rest assured that we don’t have any hidden fees and will always confirm every action to avoid any misunderstanding. You’re also in full control what you receive every month. Please email us at support@scentbird.com and we’ll gladly walk you through every step 💫
Also, I would like to be refunded for the last three months
we’ll be very glad to look into this and assist you accordingly, Miriam! Could you do email support@scentbird.com? We’ll look forward to your message 💕
What is going on with my subscription haven’t received any perfumes in a while
Hi there! We’ll gladly look into this for you and will make sure to find all the orders that you haven’t received 🙌 So, could you please email us at support@scentbird.com, and we will promptly investigate the matter for you? Thank you for reaching out! 💕
I don’t know how you received my information. But enough. Cancel my subscription. I never received anything. So if you charged anything. Refund me.
Hi there! 👋 We understand you’re ready to part ways. Will you please email us some more information related to the charges in question so our Customer Experience team can look further and better assist? 😉 The team can be reached at support@scentbird.com Thank you in advance! ✨
How do i get 3 scents a month i read and heard people getting 3 sepetate scents monthly when i go to check out it says I will get only one
Thanks for asking, Pablo! 💖 You will initially start at 1pc and then you can upgrade to 3pcs in your Manage Subscription page here: https://www.scentbird.com/profile/manage-subscription
Can you do annual prescriptions ?
Thanks for asking! 🤑 We offer a number of upgraded (2 or 3) and prepaid (3, 6, or 12 months) subscription plans but our base plan of 1 product/1-month is cost $16.95 USD + tax. 💵 You care enough to take advantage of the 50% off discount we’re currently running? 💚
I need to cancel my subscription, I just checked my card and was charged way more than a tril. I had 6 separate charges. Can you please cancel and refund immediately thanks jamie
We are sad to see you go, Jamie! 😞 Will you please email us some more information related to the charges in question so our Customer Experience team can look further and better assist? The team can be reached at support@scentbird.com 💌
I absolutely love this subscription service. However, once a month is too often for me. Do you have an option for every 2 or 3 months?
Absolutely! 🌹🥀💐 Once subscribed, you have the option to change your subscription frequency to either every other month or once in 3 months. Feel free to email us at support@scentbord.com should you need any further assistance! ✨
I canceled my subscription ! Why am i still being charged??
As sad as we are to see you go, we’ve just canceled the auto-renewal of your subscription, Cj. Come back soon! 🥰
Will you guys every consider selling outside of NA (specifically Europe)? I was so sad when I went to subscribe and saw I could only send my pacakges to the USA and Canada
That’s the plan, Nikole! ✌️ Stay tuned
Please cancel my subscription
We’re here to help, Gaynelle 😉👌 Feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to cancel your subscription on your behalf 💕
Is there a way to gift a subscription, ex for 3 months?
We offer gift subscription in increments of 3, 6 and 12 months. 🥰 You may check out and purchase the said options here: https://www.scentbird.com/gift
My account was debited for $39.31 and I do not know why because it states I do not have an active subscription. I received some products in January. Please cancel my account and refund my money. You all do not even send out text or email reminders that a shipment is getting ready to process. I will be calling my bank to get my money back. And yes I have already your support email.
This doesn’t sound right at all, Norma 😬 But our Team is here to check and make sure to help you out! Could you please send us an email at support@scentbird.com so we could look into it for you? Thank you! 💕
Please cancel my subscription
Hi Jarvis 👋 You can absolutely cancel your subscription if you decide it’s not what you need anymore 💯 Our team is here to assist you whenever you’re ready to make that change, so feel free to reach out to us through private messaging on our social media channels or drop us an email at support@scentbird.com 💌 We’ll make sure to handle your request just the way you want it 💕
Why can’t I cancel my subscription??? Why can’t I make my on review!! Ridiculous! I do not recommend, 8 have never had so much trouble canceling a subscription, I have been trying for 3 months now!
It looks like you’ve already canceled your subscription and no longer continue the membership. Please know that you can always reach us at support@scentbird.com and we’ll spare you any trouble by changing the subscription from our end for you 😊
I want to cancel subscription
Hi Angela, you have the power to cancel your subscription anytime, no questions asked! 🙌 Whether through our mobile apps 📱or sliding into our DMs on social media 💌, we’ve got you covered! Our team is ready to cancel it for you as soon as we possibly can 😉 Would you please message us, so we can take care of everything for you?
I would like to cancel my subscription. Unfortunately I ran into some money troubles and unable to keep the service.
We’re sad to say our goodbyes, April! 😔 It looks like you’ve already canceled the auto-renewal and no longer continue the membership so you should not be worried about any further charges. Come back when you’re ready! 🤍
Somebody on your website use my credit card information please contact me about it in my email
Hi Natisha! 👋 We assure you that Scentbird is completely transparent with the charges and isn’t part of any fraudulent activity. Please email us at support@scentbird.com ✉️ with more information concerning the suspicious charges, and we will investigate and offer a solution!
It’s beautiful idea the cost the original perfume cost is menor in the page
The cost in fragrance is loos for the original fragrance is very happy for idea the page in your website
Everything we do, we do it for you! 🌹 How long have you been a subscriber, Maritza?
I would like to cancel my subscription please.
Hi Shauna! 👋 As sad as we are to see you go, I’ve just canceled the auto-renewal of your subscription so that you no longer continue the membership. You should also receive a confirmation email. Have any questions ❓ You can reach us at support@scentbird.com, as usual
Cancel my subscription
Hi D’Lisa! 👋 As sad as we are to see you go, I’ve just canceled the auto-renewal of your subscription so that you no longer continue the membership. You should also receive a confirmation email. Have any questions ❓ You can reach us at support@scentbird.com
My name is Connie Peacock. I am very sick and at this time I need to cancel my subscription. Maybe later, when I got better I can renew it, but right now I really need to cancel.
Oh, no! 🥺 So sorry about that. Looks like this has already been taken care of for you. Wishing you a speedy recovery from all of us here at Scentbird 🙏
I need to cancel my subscription please
Though we’d hate to see you go, we have no problem canceling your subscription when you’re ready to part ways. Send us a cancelation request at support@scentbird.com and we’ll respond with a direct link to cancel your subscription on the spot. Once you go through the entire cancelation flow from start to finish, it will result with an official email confirmation! 📧🫶
I would like to cancel my subscription please
Though we’d hate to see you go, we have no problem canceling your subscription when you’re ready to part ways. Send us a cancelation request at support@scentbird.com and we’ll respond with a direct link to cancel your subscription on the spot. Once you go through the entire cancelation flow from start to finish, it will result with an official email confirmation! 📧🫶
I would like to cancel my subscription for a few months right now
Though we’d hate to see you go, we have no problem canceling your subscription when you’re ready to part ways. Send us a cancelation request at support@scentbird.com and we’ll respond with a direct link to cancel your subscription on the spot. Once you go through the entire cancelation flow from start to finish, it will result with an official email confirmation! 📧🫶
I want to cancel my subscription
Hi Renita 👋 If you’re done with the subscription, no worries at all – you can cancel it, no questions asked! 🙌 Just hit us up through our private messaging on social media or shoot us an email at support@scentbird.com 💌. We’ve got your back, and we’ll handle your request exactly the way you want it! 💕
This company is a rip off !! I am dissatisfied with the monthly cost of $18.99, after the $8.47 promo, and sent a email to cancel my subscription but they are still sending me these little bottles which scents don’t last very long and deducting my account! Maybe this will hopefully reach someone and get my subscription CANCELLED ASAP!!
Hi Latecha, thank you for your message 😊 Please allow us to clarify: the 50% off is applicable for the first-time subscribers only. And all the subsequent charges come at a full price: 1pc fragrance/month for $16.95/month. And 2pcs/monthly is $27, while 3pcs/monthly is $37 (*sales tax will be added if your state requires). All of our products are 100% genuine as they are provided to us by the brands themselves 🙌 We don’t do anything to compromise their quality & that’s why our fragrances are exactly the same as the bottle versions just in smaller quantities. We’ll be very glad to help you out the best we can and cancel your subscription for you. Just contact us through Instagram DM or Facebook PM, or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
I want to make sure I am getting the little blue bag (purse) that I saw yesterday when I opened my account. Can you make sure I get that please?
Hi Terry 😊 Kindly note that all of our customers receive a free fragrance case along with a pouch that you can use for your vials as well 🥰 They’re added to all first-time subscribers’ packages. If you need any additional assistance, feel free to email support@scentbird.com or DM us through our social media channels- we’re here to help you!
I have spent the better part of the weekend trying to cancel my subscription. Its like trying to find a needle in a haystack. I have sent emails and no response , Can someone please respond and cancel my subscription as i no longer can afford it and i don’t want to get an insufficient fund fee, Thanks
Truly regret to learn about the difficulties you’re facing in the cancellation process, Michelle 🙌 However, rest assured that you can definitely end your subscription via email/DMs here or mobile app 📲 if it no longer aligns with your requirements 💯 One of our Team members will gladly get back to you asap ✉️ We are here to assist and will handle the cancellation process for you 💕
Could I try more than one scent per month?
You can do up to 3 fragrances in one shipment if one isn’t enough! 💅 Feel free to email us at support@scentbird.com if you need any help with your subscription 💖
Please remove my bank information as I am no longer subscribed and have still been charged over the last 3 months or so and I no longer receive the product as well. I will report your company for scam if it continues. You all need to have an option on your site to be able to cancel any subscriptions like all companies do.
Thank you
Hi Juanita! 👋 We understand your concern. Please send us a formal request at support@scentbird.com and we’ll respond with an official confirmation of data removal accordingly. We got you! 🫂
I’m being charged 2 times a month for around $40 each time I have tried for a week now and I can’t seem to cancel
We’re ready to do a complete breakdown and explain all charges one by one if you simply email our support at support@scentbird.com. Hope to hear back from you soon, Rondura! ♥️
I wish to cancel any subscription I have with sent bird it is way to expensive for me
Looks like we’ve already canceled your subscription the same day you sent us an email on May 16th, Rondura. We already miss you! 👑
I’m also having a terrible time trying to cancel my subscription. How do I cancel???? This is very aggravating
Hi Cynthia 👋 Really sorry to hear about the difficulties you’re facing with cancelation. But, you can absolutely end your subscription if you decide it’s not what you need anymore 💯 You can email us: support@scentbird.com, but you can also DM us through our social media channels ✉️ We’ll cancel it for you on your behalf 💕
Please cancel my subscription
Hi Cara 👋! It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Hello just wondering if there is a way to have two subscriptions (one male and one female) under the same email?
Hi Jenn, thank you so much for your interest 😊 It’s possible to have just 1 account under 1 email address. However, you can always select male, female and unisex fragrances in your one single account ✨. Plus, if you’re on a 2pcs/monthly, you can put both male and female fragrances at the same time ❤️. All you need to do is browse our catalog, and add desired scents to your queue. Let us know if you need assistance by emailing support@scentbird.com & we’ll happily assist you further ✨💕
I would like to cancel my subscription
Hi Fay 👋! It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
I’ve been trying to cancel my subscription and it’s seems like I am not getting anywhere u guys keep sending me perfume and charges
Really sorry to learn about the challenges you’re experiencing with cancellation, Fay. However, rest assured that you can indeed terminate your subscription if it no longer meets your needs 💯. You have the option to contact us via email at support@scentbird.com, or you can send us a direct message via our social media channels ✉️. We’ll gladly take care of everything for you 💕
I’m trying to cancel my subscription and am having issues. I had no issues joining though. CANCEL MY SUBSCRIPTION PLEASE
Hi Jessica, genuinely sorry to hear about the challenges you’re encountering with the cancellation process 🙌 But, rest assured, you can absolutely terminate your subscription if it no longer suits your needs 💯 Feel free to reach out via email at support@scentbird.com, or simply DM us via our social media ✉️ We’re here to help and will take care of the cancellation for you 💕
Cancel my subscription please.
While we’re certainly sad to see you go, we can confirm that your subscription was canceled today. Come back whenever you’re ready! 🤗
I have tried numerous times to cancel my membership and I just got charged 17 dollars I haven’t even gotten anything in months. PLEASE unsubscribe me I am begging.
It looks like your subscription was cancelled and refunded the same day you contacted us by email. We’re here 24/7 to take care of any of your questions or concerns and will be happy to see you again in the future! 🥹
Scentbird revolutionizes fragrance discovery with its diverse subscription service. Enjoy access to over 700 designer and independent scents, all 100% authentic. Offering exceptional value and convenience, Scentbird allows users to test and find their perfect fragrance. Rated top-tier by leading magazines, it’s a must-try for perfume enthusiasts.
How do the subscription work?
I did subscription and total came up 8.98 and I yet to see details of my order
Hi there! 👋 For your first month, you have 12 hours to select the product you’d like to receive and after that, your queue gets locked and we start prepping your 1️⃣ st delivery. If you still have any questions, please email us at support@scentbird.com or send us. a PM on here 💌 and we’ll be with you within 24 hours!
At first I was debating if i could afford this subscription or not or if it would be worth it as i rarely wear perfume and usually only a few different ones that i buy. Honestly though i have loved it and look forward to seeing my scentbird package every month. Turns out I have liked most of the ones I’ve received even the ones i randomly chose. Thanks a bunch.
Thank you for taking the time to share your positive feedback, Katy! 😘 Your experience is very important and we’ll always do our best to ensure it. Should you ever have any questions, please know that our team is available 24/7 to help you out at support@scentbird.com! 📧🤎
I have a pending charge on my credit card. I did not sign up for this service and want all charges removed
Hi Shelly! 👋 To protect your security, we wouldn’t want you to share any of the transaction details here in the comments but would greatly appreciate it if you could message us at support@scentbird.com with as much details as you have. Thank you in advance! ☀️
Hi my name is Sarae and I want cancel my subscription but I don’t know my account number
It looks like we don’t currently have an account under your full name “Sarae Arucha”. 🤔 No worries, that’s an easy fix! Please email us at support@scentbird.com with your shipping address and we’ll do the rest from our end
Please cancel bc I never signed up
We’d love to look into this for you and sort it out. Please reach out to us at support@scentbird.com 📧 We got you!🙏
I need to cancel my subscription and your website is not user friendly. Please email me asap.
If it’s not too much to ask, please kindly inquire via the email address associated with your subscription and we’ll do the rest on our end. 🤝
Please help me l want my prescription every other month and add my new card
Sure thing, Sandra 😊🙌 You can change your shipping frequency by going to your account here: https://www.scentbird.com/profile/subscription-status
And if you want to make changes to your billing information, feel free to visit this page: https://www.scentbird.com/profile/billing
Our Team is always here at your service, so if you ever need our assistance with making changes, feel free to email support@scentbird.com 💌 we’ll assist you asap!
Hello, my name is Chris Daugherty and I need to get to my olde scentbird account out of which i am locked. New e-mail: leonine6825@gmail.com, olde e-mail golodomolsphinx@gmail.com, olde e-mail golondomol@gmail.com. I only use the leonine- e-mail. Phone 3522302057. Former phones no good. Address: 13348 NE 249th CT, Ft McCoy, FL 32134. You can at the least let me update my card to get fragrance of the month for August and several others I would like to order in a lump purchase. Link me via e-mail or phone. Let me know if it is easier to open new account; thank you
Hi Chris 😊 Looks like all the needed changes to your email address and shipping address on file were implemented. Feel free to email support@scentbird.com if you have any outstanding issues that you need assistance with. We’re here for you 🤝
Cancel my subscription please.
Hi Eric 👋 It is surely possible to cancel your subscription if you no longer want it. Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Cancel my subscription
Hi Takiyah 😊 Rest assured that you have the power to cancel your subscription anytime, no questions asked 🙌 Whether through our mobile apps 📱or sliding into our DMs on social media 💌, we’ve got you covered! 😉 So feel free to reach out and we’ll gladly assist you further!
I WANT TO CANCEL MY SUBSCRIPTION.
And we can help you with that, Erica 🙌 You can cancel your subscription yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
I WANT TO CANCEL MY SUBSCRIPTION
And we can help you with that, Jenny 🙌 You can cancel your subscription yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
I WANT TO CANCEL MY SUBSCRIPTION
And we can help you with that, Jenny 🙌 You can cancel your subscription yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
Cancel my subscribtion
Hi there 👋 You can absolutely cancel your subscription anytime you want 🙌 Feel free to cancel via our mobile apps 📱or just DM us via our social media channels or email support@scentbird.com for assistance 💌! One of our Team members will cancel it on your behalf 😉
Please cancel my subscription asap. Thank you!
Hi Kerry 😊 You can absolutely cancel your subscription anytime you want 🙌 Feel free to cancel via our mobile apps 📱or just DM us via our social media channels or email support@scentbird.com for assistance 💌! One of our Team members will cancel it on your behalf 😉
I asked you to cancel and yet you took money out of my account again. I asked before that should have asked. Please reimburse asap.
Hi Kerry, thank you for your message 🙂 Could you please email support@scentbird.com or DM us via our social media channels? This could help us locate your subscription account and make sure you’re not billed again? Rest assured that if a subscription is successfully canceled, we will never bill the account 🙌
I did not place an order and the money posted to my credit card account, please cancel and refund the money that you have charged me.
Hi Dorothy 👋 So sorry to hear about your experience. Please note that due to security reasons, we don’t have access to customers’ billing information and are unable to subscribe customers to our service involuntarily. In case if your billing information was used in fraudulent purchases, we always suggest contacting a card-issuing bank and notifying them about it. You can also message us via support@scentbird.com so we could cancel the fraudulent subscription on our side too. 💌 We’re here to help out!
Cancel my subscription
Hi Ramona, we’ll be happy to help you out 😊 Rest assured that our Team is always here for you in case if you ever need your subscription to be canceled 🙌 All you have to do is contact us via our private messaging in social media channels or simply email us at support@scentbird.com 💌 Your request will be resolved as you wish 💕
Please cancel my subscription
We’ll be very glad to help you out with that, Lisa 🙂 Please email support@scentbird.com and we’ll take care of everything!
Hey, Lisa ✨ You can easily cancel by tapping the Account icon on our app, then hit “Cancel Subscription” and follow the steps. If you’re stuck, just shoot us an email at support@scentbird.com📩, and we’ll handle it for you! 💬 No stress, we got you! 🫶
Trying to check out
Hi Donna, let us know if you need any help 🙌 Feel free to email us via support@scentbird.com or DM us via social media channels so we could look into this case and assist you further 💌 Thank you so much! 😊
I’m trying to check out
Hi Donna, let us know if you need any help 🙌 Feel free to email us via support@scentbird.com or DM us via social media channels so we could look into this case and assist you further 💌 Thank you so much! 😊
Scentbird’s perfume subscription service sounds like an incredible opportunity to explore a wide range of fragrances without committing to expensive full-sized bottles. It’s perfect for anyone who loves trying out different scents, from designer favorites like Gucci and Versace to niche brands. The convenience of receiving personalized perfumes at your doorstep each month, paired with their affordable pricing, makes it a great choice. Plus, the 50% discount on the first month is a sweet bonus! If you’re someone who enjoys variety and discovering new scents, this seems like a perfect subscription option.
You nailed it! 🙌 🎉We’re a great choice for anyone who loves variety and discovering new favorites.🌸
Right?! 😍
I want to delete mine please help forgot login info…
Hi there! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🫧🩵
Cancel subscription ASAP
We’re sad to see you go, James! Please email us your account info at support@scentbird.com and cancel the subscription as soon as it’s located ✨
CANCEL MY SUBSCRIPTION!!!!!!!!!!!!
Hi there! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🙏
I want cancel my subscription
Hi there! It doesn’t seem like there’s an active subscription associated with this email. Do you mind messaging us at support@centbird.com and providing more information related to your Scentbird subscription orders? 🫶🏻🥹❤️🩹
Cancel please
We’re sad to see you go, Sanjeanetta! Please email us your account info at support@scentbird.com and cancel the subscription as soon as it’s located ✨
Please cancel my subscription, for good. I have before and still being charged
You’re able to cancel your subscription at any point in time.
Canceling via our mobile app is also super easy, just click on the Account icon and then click on the “Cancel Subscription” link and follow the prompts there.
You can also just reach out to us at support@scentbird.com📧 or as a direct message on our social media accounts, providing us with the email address listed under the Personal Information section of your Scentbird profile, and we’ll do it for you here on our end any time.
Please don’t hesitate to reach out if you have any questions, and we’d be happy to help. 🤗
Cancel subscription
Canceling via our mobile app is super easy, just click on the Account icon and then click on the “Cancel Subscription” link and follow the prompts there.
If you still have trouble, please email us at support@scentbird.com💌 and provide us with the email address listed under the Personal Information section of your Scentbird profile, and we’ll take care of it for you here on my end.
i love your service, but i am overwhelmed with fragrance.
please cancel my subscription.
No worries, Teri – we’ve got it handled! Your subscription under this email is officially canceled. 😊 If you ever want to rejoin, we’ll be here! Please note that your cancellation will prevent future charges, but you’ll still receive any remaining shipment(s) that have already been paid for.
You can also just reach out to us at support@scentbird.com📧 if you have more questions 🤗
I cannot wear your perfume due to allergies and i am 87 years old and need no further problems, . Please cancel my order which ai did not order to begin with. It was supposed to ha e been canceled but there is an order on y checking account tonight. Please CANCEL it you will be getting this one back when it gets here.
Hi Bernice! We went ahead and canceled the auto-renewal of your subscription as you requested. 🥺 Thank you for taking an interest in our product!
I will like to cancel my subscription. Than in you
Hi Oyindamola 👋 Our Team will gladly assist you with canceling your subscription on your behalf. Could you please email us at support@scentbird.com 💌 so we could assist you further? Your request will be resolved as you wish 💕
We’ve taken care of it for you for the subscription under this email!🤗 Thanks so much for being a part of Scentbird – and whenever you’re ready to come back, we’ll be here! 💖
i want to cancel my subscription
Hi Tiffany 👋 You can absolutely end your subscription if you decide it’s not what you need anymore 💯 You can cancel it yourself via our mobile apps 📲 Or our Team can help you with it: just email us at support@scentbird.com or DM us via our social media channels ✉️. We’ll gladly take care of everything for you 💕
We can confirm that the subscription under this email is canceled. If you have questions, you can always reach us at support@scentbird.com💌. We’ll help.
I wa
I am currently unemployed and am terminating my account until I find a job again.
Hi Mariatu, we totally understand 🙌 Looking forward to welcoming you back to our scent-sational community! 🤗 We’ll miss you and it’ll be great to have you here again! 🌟
I would like to cancel my prescription, but thank you very much. I have so much perfume. I don’t need anymore.
Hey Beverly! All set! We’ve canceled the subscription linked to this email. 🌟 Thanks for being with us, and remember, we’re always here when you’re ready to dive back into the world of Scentbird! 💖
Please Cancel my subscription
Hi Ciara! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🙏
Hello there, this is my first month of subscription and I didn’t receive my perfume. I tracked the shipping but the message said that the delivery failed on Nov.16.2024. There will be another delivery attempt or can I go pick to pick it up somewhere ?
Hi Isabella! Please email us your full name and your shipping address over via support@scentbid.com and we’ll do our best to investigate this with the carrier and offer a solution 🫧🩵
I canceled my subscription and I’m still being charged. Fix this and reimburse me.
Hi Kourtney! 😇 Please either email us at support@scentbird.com or DM us the details of the account in question and we’ll investigate your charges. Rest assured that we never charge canceled subscriptions! 📢
I sent an email canceling my subscription please do so immediately
We’re sad to see you go! Please email us your account info at support@scentbird.com and cancel the subscription as soon as it’s located ✨
I paid for a subscription and awaiting for deliver. The website says I do not have a subscription. I e already paid for it my
It looks like we don’t currently have an account under this email address. 🤔 No worries, we can help with that! Please email us at support@scentbird.com and we’ll take it from there
I would like to cancel my subscription I never even made onr
We’re sorry to hear you’re having trouble, Jessilyn. 😞 Canceling should be easy and stress-free.🍃 Just tap the Account icon on our app, hit “Cancel Subscription,” and follow the steps. Please email us at support@scentbird.com💌 or a PM here on our socials, and we’ll make sure to help right away if you’re stuck. Your satisfaction is our priority!🤎
Cancel my subscription and refund me now!!!
Hi Katelynn! To confirm, we’ve canceled the auto-renewal of the monthly subscription associated with this email. If you still have any questions, please let us know at support@scentbird.com! 📝
Please cancel my subscription. I am being charged.
Taken care of 🫶
I can’t seem to log into my account with scentbird. Please help me.
Oh, no! 😟 Sorry you’re having trouble logging in, Prince. Please try reaching out to our support team at support@scentbird.com 📧 and providing your account details—they’ll help you get back into your account in no time! 💯
I need to cancel my subscription
Done and dusted, Michael! ✅ Our agent swooped in to save the day. 🚀
Haven’t tried it yet.excited too !!!!
🫶🫂✌️🥹
On December 3, I ordered and paid for a one year subscription through your website for my grand daughter. The order form initially accepted the order to be shipped to her. Your charge for one year has appeared on my credit account statement. I gave you her shipping address. She has heard nothing from you. I saw no place on your form for her email. I will complete your form below with MY email. Please respond to that, and I will send you her PRIVATE email for YOUR use. Thank you. RLB
Thank you for notifying us of the disruption with your gift! 🎁 If it’s not too much to ask, please kindly inquire via the email address associated with your subscription and we’ll do the rest on our end. 🤝
I sent an email canceling my subscription please do so immediately
It looks like we don’t currently have an account under this email address. 🤔 No worries, we can help with that! Please email us at support@scentbird.com and we’ll take it from there
I need to cancel my subscription.
Hi Racheal! We went ahead and canceled the auto-renewal of your subscription as you requested. 🥺 Thank you for taking an interest in our product!
I subscribed and tried to cancel. You are billing my card everyday, I’ve had to lock it. I blocked you and you change the billing acct name. Y’all go somewhere else to buy. This company are rip off artists!
Hi Lisa! 👋 If you’re concerned about your charges and would like to receive a breakdown, please either email us at support@scentbird.com using your account email so we can take a closer look! 📧
I cancelled my subscription and it still charged me
Hi Jeremiah! To confirm, we’ve canceled the auto-renewal of the monthly subscription associated with this email. If you still have any questions, please let us know at support@scentbird.com! 📝
please cancel my subscription
Hi Heather! We’ve canceled the auto-renewal of this subscription as you requested. Please let us know if there’s anything else we can help you with! 🙌
Cancel my subscription immediately. Or I’ll dispute the charges to my credit card.
Thank you
Hi there! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🙏
I have written in via email to can cancel my subscription. I haven’t received any confirmation or further communication. How do we reach someone directly to do this???
Hey Holly! We hear you! 🙌 Your subscription has been canceled, and you won’t be charged moving forward. ✅ If you need anything else, please reach out at support@scentbird.com 💌 We’re happy to help! ✨
I would like to cancel my subscription please, thank you.
Done and dusted, Jessica! ✅ Our agent swooped in to save the day. 🚀
Please cancel my subscription. It’s still paying me for a perfume that I do not want to cancel my subscription.
Your subscription has been canceled! ✅ You won’t be charged moving forward. Let us know if you need anything else—we’re happy to help! 💌✨
Cancel my subscription please
Hey, Celia ✨ You can easily cancel by tapping the Account icon on our app, then hit “Cancel Subscription” and follow the steps. If you’re stuck, just shoot us a DM on IG or email at support@scentbird.com, and we’ll handle it for you! 💬 No stress, we got you! 🫶
I canceled my subscription and they still take money from me, what can I do? I need to cancel now
Hey Gabriela! You can only be charged if you have an active subscription 🟢 It should definitely be a smooth process to cancel! You can cancel directly in our app by tapping the Account icon, selecting “Cancel Subscription,” and following the prompts. If you’re stuck or need help, feel free to send us a message at support@scentbird.com💌 or DM us on IG, and we’ll make sure to get it sorted for you. 🫶
SCAM,SCAM,SCAM
YOUVE CHARGED ME A COUPLE OF TIMES AND I NEVER ORDERED FROM YOU OR GOT ANYTHING FROM YOU.
STOP STEALING MY MONEY! OR I GO TO CYBER CRIMES FOR SCAMMING
Scentbird has no way of acquiring your personal information, unless someone uses your details to start an account on our site. We take this seriously and want to resolve it ASAP! 🚨 Please email us at support@scentbird.com, and we’ll investigate these charges right away. 💌 We’re here to help and make sure this gets sorted for you! 🙌✨
Please cancel subscription
We want everyone to have the freedom to come and go as they please! If you’re having trouble, just reach out to our Customer Experience team at support@scentbird.com 📧, and we’ll take care of it right away! 🫶
Please cancel my subscription
No worries – we’ve got it handled, Charity! 💯 Your subscription under this email is officially canceled. 😊 If you ever want to rejoin, we’ll be here!
I cannot afford the $40 a mi thought it was only gonna be around $10 Or $15 if someone can contact me and stop trying to charge me another $38 please I cannot do it
Hi Denise! 👋 If you’re concerned about your charges and would like to receive a breakdown, please either email us at support@scentbird.com using your account email so we can take a closer look! 📧
Please cancel my subscription.
As sad as we are to see you go, we can confirm that your subscription is cancelled as of 02/23/2025. Hope this helps! 🤝
Please cancel my subscription.
Hi Debbie! We’ve canceled the auto-renewal of this subscription as you requested. Please let us know if there’s anything else we can help you with! 🙌
I need to cancel my subscription
Hi Chasity! We’ve canceled the auto-renewal of this subscription as you requested. Please let us know if there’s anything else we can help you with! 🙌
Cancel my subscription
As sad as we are to see you go, we’ve just canceled the auto-renewal of your subscription, Sonya. Come back soon! 🥰
Please cancel my subscription
Hi there! It doesn’t seem like there’s an active subscription associated with this email. Do you mind messaging us at support@centbird.com and providing more information related to your Scentbird subscription orders? 🫶🏻🥹❤️🩹
Please cancel my subscription
Hi there! 💬 Please either email us at support@scentbird.com or message via any of the Social Media messengers available to you and we’ll do our best to help you locate the account and fulfill the cancellation. Thank you in advance! 👋😊
Please cancel my subscription
We’re sad to see you go, Markeka! Please email us your account info at support@scentbird.com and cancel the subscription as soon as it’s located ✨
I would like to cancel my subscription.
Hi Destiny! To confirm, we’ve canceled the auto-renewal of the monthly subscription associated with this email. If you still have any questions, please let us know at support@scentbird.com! 📝
Please cancel. My wife said she did not order, Sorry for the delay in contacting you as my wife passed on Jan 25. Her name is Tracy Lang.
Hi there! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🙏
I want to CANCEL my subscription.
Hi Heather! We’ve already canceled the auto-renewal of this subscription as you requested. Please let us know if there’s anything else we can help you with! 🙌
please cancel my subscription i dont want anymore and yall keep charging me this is the 3rd time
Hi Nick! Please email us your full name and your shipping address over via support@scentbid.com and we’ll happily spare you the trouble by cancelling your account from our end 🫧🩵
Please cancel my subscription
We’re sad to see you go! Please email us your account info at support@scentbird.com and cancel the subscription as soon as it’s located ✨
Cancel my subscription
Hi Laura! To confirm, we’ve canceled the auto-renewal of the monthly subscription associated with this email. If you still have any questions, please let us know at support@scentbird.com! 📝
I never ordered your product. Cancel any subscription.
Any charge will dealt with as fraud.
Hi Jay! We’ve canceled the auto-renewal of this subscription as you requested. Please let us know if there’s anything else we can help you with! 🙌
Cancel my subscription!!!! Can’t find how to cancel
Oh no, we’re so sorry you’ve been having trouble! 😟 We want canceling to be as smooth as possible 🍃 Just tap the *Account* icon in our app, select *Cancel Subscription,* and follow the steps. If you’re still having trouble, shoot us an email at [support@scentbird.com] or a quick DM📩 on our socials, and we’ll take care of it for you.
I would like to cancel my subscription as soon as possible, March is already paid for , I don’t want the next one after that!
We’ve taken care of it for you! 🙌 Thanks for letting us know – you’re good to go! 🌟
Cancel my subscription asap please.
Hey Gisselle! You’re all set! 🎉 Our team’s already got this handled – you’re in good hands! 🫶
I was going to subscribe to buy scents but too many bad reviews/unhappy customers. What a shame smh. I don’t feel safe buying
Etory, we understand your concerns and appreciate your honesty! 🙌 We’re committed to providing the best experience for our subscribers. Our team is always here to help with any issues, and we strive to make things right if something goes wrong. If you have any specific questions, feel free to email us at support@scentbird.com—we’d love to help! ❤️
Hi I would like to cancel my subscription please. I have lost my job and have to cut back on things.
Hi Connie! At your request, we have cancelled your subscription. ✅
cancel my subscription
Hi Pauline! Please email us at support@scentbird.com so our CX team can help you cancel your subscription. 🙂
Please cancel my subscription
Hi Melonie! At your request, we have cancelled your subscription. ✅
Please be advised that this does not issue a refund for any past billing period, but will prevent future charges. You will still receive your March order that you have already paid for up until your cancellation, as noted in our cancellation policy.
Hello please cancel subscription y’all keep trying to take my money and it’s getting really annoying and aggravating so please cancel my subscription or if y’all don’t and I continue seeing that y’all are trying to take my money again I will sue!!!
Hey there! Please email us at support@scentbird.com so our CX team can help you cancel your subscription. 📫
I was gonna order, but see hundreds of post to cancel their subscriptions! No thank you… bye…👀
Hi Alicia! 👋 We’re sorry to hear that you’ve seen concerns about our service. We always strive to provide the best experience for our customers. If you ever decide to give us a try in the future, we’d be happy to welcome you back! ❤️
Please cancel all of my subscriptions…Do not take anymore money out of my accounts…thank u
Hi Vera! At your request, we have cancelled your subscription. ✅
please cancel any subscription i have. i do not want anything charged on my account. i am getting scents from here and i do not know why. i have received 2 already and i dont want them. please stop sending to my home.
Hi Dawn, we weren’t able to locate your subscription. Please email us at support@scentbird.com, and our CX team will be happy to assist you. 🙂
I need my account and subscription cancelled
Hi Kayla! 🕊 We weren’t able to find your account. Could you please email us at support@scentbird.com so we can locate your subscription and assist you with the cancellation? 💌
Please cancel my subscription effective immediately! Last scent received today was Renaissance!
Look forward to hearing back from you acknowledging this request! Thank you
Hey Yraida! At your request, we’ve cancelled your subscription. ✅
Please cancel my subscription. Thank you.
Hi Brenda! At your request, we’ve cancelled your subscription. ✅
I want to cancel prescription
Hi Kathleen! At your request, we’ve cancelled your subscription. ✅
Why are you fraudulently charging my card? I need a number to customer service immediately! I have never ordered from you before!
Hi Angel! 🕊 I’m afraid that we do not have a telephone number dedicated to Customer Experience as of yet as we are still a small (and quickly growing) team. E-mail support and Social Media support are our main modes of support to ensure that each and every inquiry is responded to with care. Please email us at support@scentbird.com so our CX team can assist you. 📫
I want to cancel my subscription
Hi Karen! At your request, we’ve cancelled your subscription. ✅
Hey I would like to k ow if I have a subscription and if I can cancel it? My daughter bought something which is fine but I don’t want the subscription, please and thank you 🙂
Hi Anabelle! Yes, you do have an active subscription with Scentbird – and as requested, we’ve just cancelled it for you. 🙂
I would like to cancel my subscription please
Anabelle, your subscription has been successfully cancelled. ✅
I would like to cancel my subscription. I didn’t not give my new card information and it was used. I don’t appreciate it and I would like my money back
Hey Aaromie! Just confirming that your subscription has been successfully cancelled. ✅
I need to cancel my subscription please.
Hey Elisha! 🕊 Please reach out to our CX team at support@scentbird.com, and they’ll be happy to assist you further. 💌
Please cancel my subscription.
Hi Susan! At your request, we have cancelled your subscription. ✅
I would like to cancel my subscription please. My account shows that I was charged twice
Hi Rebecca! Please rest assured, you were only charged once for your April order. At your request, we’ve just cancelled your subscription. ✅
I would like to cancel my subscription
Hi Marilyn! Please email us at support@scentbird.com, and our CX team will be happy to assist you with the cancellation. 🙏
I would like to cancel my subscription
Hi Marilyn! Please email us at support@scentbird.com, and our CX team will be happy to assist you with the cancellation. 🙏
I’d like to cancel my subscription
Hi Shannon! Please email us at support@scentbird.com so our CX team can assist you. 🙌
I’ve tried cancelling my subscription via support@scentbird.com three times. My card is STILL being charged. Looks like this is a Huge issue for many other people.
Hi Alexandra! At your request, we’ve cancelled your subscription. ✅
I need to cancel my subscription
Hi Chasity! At your request, we have cancelled your subscription. ✅
Hello 👋 I received once and that was in march. It’s now May and I just updated my payment information I paid $18 will I be now able to get this months scent?? Or do I have to pay more? I hope I don’t need to pay more to be able to receive scent.
Hi Brittany! 🙂 No worries, your May order has already been processed and will be shipped out within 2 business days. Tracking information will be provided via email once it becomes available.
If you have any further questions, please feel free to email us at support@scentbird.com. We’re happy to help! 🤎
Tried to cancel my account by emailing you on April 7 and have been charged again. Cancel my account now please.
Courtney, we can confirm that your subscription has been successfully cancelled. 🙂
I want to cancel my subscription
Hey Moriah! At your request, we’ve cancelled your subscription. 🙂
I would like to cancel my scentbird subscription
Hi April! At your request, we’ve cancelled your subscription. 🙌
Please cancel my subscription. I have been asking for months and even sent a screenshot of you taking it out of my account. Cancel cancel cancel!!!!
Hi Jessie! Please email us at support@scentbird.com, and our CX team will be happy to assist you with the cancellation. 🙂
I would like to cancel my sub
Hi Jazmine! At you’re request, we’ve just cancelled your subscription. ✅
I want to cancel my subscription thank you
Hi Yandria! It looks like your subscription has already been cancelled. 🙌
I want to cancel my subscription immediately. I have tried previously and not been sucessfull. Sharon Shafranek.
Hi Sharon! 🕊 We weren’t able to locate your subscription – please email us at support@scentbird.com, and our CX team will be happy to assist you! 🙏
I would like to cancel my subscription.
Hi Aaliyah! Could you please email us at support@scentbird.com? 📫 Our CX team will be happy to assist you with the cancellation.
Please cancel my subscription
Hi Jessica! At your request, we’ve cancelled your subscription. 💕
I want to cancel my subscription
Hi Michelle! Could you please email us at support@scentbird.com so we can help you out? 🙏
Please cancel my subscription.
Hi Jessica! At your request, we’ve cancelled your subscription. 💕
I want you to cancel my subscription, thank you
Hi Yandria! It looks like your subscription has already been cancelled. 🙌
i would like to cancel my subscription please
We can confirm that your subscription has been successfully cancelled. 🙂
Thank you for your attention and promptness. We hope you can identify the client that used our card number.
Of course, Angie! If you haven’t already, please email us, and our team will look into this right away. We’ll do our best to get it sorted for you. 🙌
Please cancel my subscription ASAP! I continue to get charged for products that I have received!!!! Please refund fund.
Hi Carol! 🙂 At you’re request, we’ve just cancelled your subscription. Please be advised that this does not issue a refund for any past billing period, but will prevent future charges. If you have any questions, please email us at support@scentbird.com – we’re here to help! 🤎
I would like to cancel my subscription
Hey Ariella! At your request, we’ve just cancelled your subscription. ✅
I would like to cancel my subscription
Hi Yvonne! Please email us at support@scentbird.com so our team can assist you with the cancellation. 📫
Like to cancel my subscription please ty.
Hi Charlotte! 🕊 Please email us at support@scentbird.com so our team can assist you. 📫
I want to cancel my subscription
Hi Tammy! We can confirm that your subscription has been successfully cancelled. 🙂
I would like to cancel my subscription
Hi Michael! Could you kindly email us at support@scentbird.com? We’d be happy to assist you with the cancellation. 🙌
I would like to cancel my subscription.
Hi Tawny! Please email us at support@scentbird.com so our team can assist you with the cancellation. 🙌
Please cancel my subscription
Hi Tammy, we can confirm that your subscription has been successfully cancelled. ✅
Hi there, I want to cancel my subscription.
Hi Najila, your subscription has been successfully cancelled. 💫
I never signed up. Please cancel.
Hi Chasna! Could you please shoot us an email at support@scentbird.com so our team can help you out? 📫
Could you please cancel my prescription please
Hi Jennifer! Your subscription has been successfully cancelled. ✅
I want to cancel my subscription.
Hi Kara, your subscription has been successfully cancelled. ✅
Hi I’ve been subscriber for over a year and this months perfumes were tiny tester sizes and that’s not ok. I want to know why
Hi Patty! Our 8ml travel-size vials contain approximately 130-140 sprays, which should be enough to last up to 30 days if used 4 times a day – perfect for trying out the scent before committing to a full bottle! 🙌
Can you please cancel my subscription? I cannot figure out how to do it. There’s not an option on here.
Hi Victoria! We can confirm that your subscription has now been cancelled. 🙂
I have submitted to cancel my subscription three times now ! I continue to be charged 39$ I am very unhappy about this I want a refund and for my subscription to be canceled once and for all or I will have to seek legal action!
Hi Chelly! At your request, we’ve cancelled your subscription and issued a full refund for your June order. 🤎
I would like to cancel my subscription.
Hi Janice! Could you please email us at support@scentbird.com so our team can assist you with the cancellation? 📫
I need to cancel my subscription
Hi Holly! Could you please email us at support@scentbird.com so we can help you cancel your subscription? 💌
I have to cancel my subscription. I love how simple it is, however I have my grandson with me all summer long, and he can not tolerate any scented shampoo,lotion, most of all perfume. Please don’t charge my account for any more perfume. If things change, I will let you know.
Hi Kylee! No worries, we’ve just cancelled your subscription. 🙂
My subscription cancellation was recvd 5/5/25.
Scentbird just took out another payment.
I do hv proof of the cancellation. Plz stop payment before it goes thru my bank..AGAIN!!
Hi Leslie! We can confirm that your Scentbird subscription was successfully cancelled last month, but our team will definitely look into this for you. Please email us at support@scentbird.com and we’ll make sure everything gets sorted out! 💌
I’d like to cancel my subscription.
Hi Mackenzie! At your request, we’ve just cancelled your subscription. ✅
Please cancel my subscription and return the money you took out of my account today. I no longer want it. I have this is the second or third time I have asked to have my canceled and my
Hi Marsha! At your request, we’ve cancelled your subscription and issued a full refund for your July order. 🙌
Can you please stop sending me condolence or perfume. Whatever you wanna call it. I don’t want anymore please stop. I don’t have any money to do this. I’m not working anymore. Stop please stop.
Hi Herline, we’ve just cancelled your subscription. ✅
Pleas cancel my subscription
Hi April! Your subscription has been successfully cancelled. 🙌
I would like to cancel my subscription
Hi Supun! Could you please email us at support@scentbird.com so our team can assist you? 💌
I want t
Hey Joy! So what are you waiting for? 🙂 Go ahead and activate your Scentbird subscription to get started on your fragrance journey! If you ever have any questions or need help, feel free to email us anytime at support@scentbird.com. 📫
I used a VPN when signing up, and now my country of residence is labeled as the UK, I live in the USA. I’ve exhausted all my abilitiesto change this as per your website to no avail. Please can someone from CS fix this for me so I can finish signing up? Thank you
Hi Jessi! We’d be happy to assist you! 🙂 Just email us at support@scentbird.com and our CX team will take care of it for you. 📫
I would li
I woulIi would like to cancel my subscription
Hi Malik! Could you please email us at support@scentbird.com so we can assist you with the cancellation? 💙
I I I
I want to cancel my subscription.
No problem, Iris! We’ve just cancelled your subscription for you. 🤎
I would kike to cancel my subscription.
Hey Navpreet! 🕊 At your request, we’ve just cancelled your subscription. 🙂
I would like to cancel my subscription.
Hi Elly 👋 You can easily cancel your subscription via mobile apps 📱 Or we can help you out and cancel your subscription for you. Just contact us through our social media DMs or email us at support@scentbird.com 💌 & we’ll help you out ASAP 💕
buenas npoochesb
buenas noches podria ayudarme con la cancelacion de la suscripcion
¡Hola, Asencio! 🙂 Sí, claro – a tu solicitud hemos cancelado tu suscripción de Scentbird. 🕊
I will i like you to cancel my subscription please and thank you
Hi Caleb! 🕊️ At your request, we’ve just cancelled your subscription. ✅
I already got charged but it keeps telling me to choose a subscription. How can this get fixed?
Hi Daniel! 🩵 Please reach out to our Customer Experience team at support@scentbird.com, and they’ll be happy to help resolve this for you. 📫
Please cancel my subscrition.
Hi Hope! 👋 At your request, we’ve just cancelled your Scentbird subscription. 🤎
II want to cancel my subscription please ancel my subsc
Hi Elizabeth! 🕊️ At your request, we’ve just cancelled your Scentbird subscription. 💜
I would like to cancel my subscription
Hi Abel! 🩵 Please reach out to us at support@scentbird.com, and our Customer Experience team will be happy to help you with your cancellation. 📫