A Letter From Our CEO


A Letter From Our CEO

To our fellow fragrance lovers:

As many of you know by now, Scentbird is on the move. Basically, we’re transferring our facilities from Georgia to New Jersey and Pennsylvania, in order to consolidate our operations in the northeast and provide a better service for our whole community. The transition has been tricky due to a few unforeseen glitches  (but what’s a move without a few surprises?) but once it’s all done, it will be so worth it.

We will continue the transition through August, and wanted to keep you updated on our progress. You may experience some shipping delays due to the move- we will continue to communicate and sincerely apologize.  Some of you might also get a split shipment this month, with a part of the order coming from Georgia and the balance – from our new home in Pennsylvania. Please bear with us through this transition. Your support means so much to us and we know you want your shipment ASAP.   The good news is that once it’s done, in addition to having faster shipping for subscribers, all shoppers will enjoy speedier service on gift sets and e-commerce purchases.

Also, I wanted to give you some inside scoop: we will be expanding our offering soon, as well as launching several high-end beauty collections.  Stay tuned, because there’s a lot to come over the next few months that I can’t wait to share with you!

I know there are other options out there in beauty and fragrance, and I truly appreciate your patience and loyalty. Please know, all of us here at Scentbird HQ are working hard to send all packages out ASAP. We love our Scentbird community, and look forward to continuing to delight you with newness and fun.

If you have any additional questions or concerns, please feel free to send us a message any time.

Thanks for your patience!


  1. Avatar Of William Dupree

    William Dupree

    How can I invest inScentbird.

  • Avatar Of Jeff


    I have been with yall for almost two years and I love I yall keep up the great work and product.

  • Avatar Of Antonio Radabaugh

    Antonio Radabaugh

    I've been a customer since May of this year, and the service has been nearly flawless. There were only a few minor errors, in one shipment one of the products was incorrect, but it was made right very quickly. Also, I once received a damaged decant... Once again, no problem they had another on the way. I've referred several people and I'm already bragging to someone about Scentbird.

  • Avatar Of Jenny


    I would like to set a 3 month Or 6 month subscription but I was hoping to pay a monthly charge. Is the only option, to pay the all at once price, for the subscription? Just wondering because I can't afford the price of hundred something all at once. Thanks in advance for any answers. Sincerely, Jenny Raleigh

  • Avatar Of Evan Quintero

    Evan Quintero

    Shoot us a free case at least,if not still loyal

  • Avatar Of Evan Quintero

    Evan Quintero

    Shoot us a free case at least. ..if not still loyal

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