Congratulations. Now that you are a part of our ever growing Scentbird family, here is how to unbox the secrets and make the most of your subscription. If you are just getting started, our beginner-friendly Perfume 101 guides are a helpful companion.
Choose Your First Product
When you first subscribe to Scentbird, you have a 12-hour window to choose your first product. In addition to our carefully curated fragrance portfolio, Scentbird has launched its own bath + body collection. All of the above is included in your subscription.
- Log into your account.
- Drag the fragrance or product you want into your personal queue.
- Have a few items in mind. Arrange them in the order you want to receive them, monthly.
This try-before-you-buy approach means you can live with a scent for about 30 days before committing to a full-size bottle. It keeps exploration affordable and fun. Research shows sampling products before buying can reduce buyer’s remorse and increase satisfaction, which is one reason sampling models like ours remain popular with modern shoppers.

Not sure what you want. If you make no selection, you will receive the Fragrance of the Month for any and all months that you do not pre-select. Our team of fragrance enthusiasts hand-picks the monthly offering, so you are in good hands.
- Do not forget: Select your order by the 5th of every month. All orders are locked in after this point.
- Pro tip: Revisit your queue before the cutoff to reorder, add, or swap items so your next shipment matches your mood and season.
Take the Quiz
If you do not know what types of scents you might be interested in trying, check out our tailored Scent Quiz. Log in to your account and click on Recommendations at the top of the page. We use an algorithm that considers community feedback to help you narrow down which scents to try.
- Community reviews are note-focused and performance-oriented, which helps you gauge longevity and projection.
- Influencer inspiration can spark ideas on how and where to wear a scent.
- Together with Scentbird’s quiz, you get balanced guidance that blends emotion and data.
Quick refresher as you answer quiz prompts:
- Top notes are your first impression.
- Heart notes shape the character.
- Base notes like amber, vanilla, sandalwood, and musk add lasting power.
- Fresh citrus feels bright and clean, woody reads warm and grounded, and vanilla-forward blends lean cozy and comforting.
For a deeper primer, browse helpful explainers in Perfume 101.
Lather up + Live fresh
You love fragrances, and you put care into what you use daily. That is why we created a range of bath + body must-haves you can enjoy within your subscription. As part of your plan, you can add a Scentbird product to your queue in place of a fragrance.
- Start in the shower with body washes, exfoliating scrubs, and jelly cleansers that prep the skin.
- Lock in hydration with nourishing hand cream.
- Set the mood at home with Scentbird candles when you want a scent swap from personal fragrance.
Subscribers often alternate months between fragrance and bath + body to build a full routine that smells great and feels consistent day to day.
Refer a Friend
Love Scentbird? Spread the good scent karma. Active subscribers receive Karma Points every month, which you can use to invite friends and family to try Scentbird with a special offer.
- During your first month, you’ll receive 1 Karma Point.
- During months 2–5, you’ll receive 2 Karma Points per month.
- After 6 months, you’ll receive 3 Karma Points per month.
- Each Karma Point can be used to send one personal invite.
You can check your Karma Point balance and send invites from your Invite page. Karma Points refresh every month based on how long you’ve been an active subscriber, so be sure to use them—unused points don’t roll over and can’t be combined with other promotional offers.
As always, follow us on Instagram @Scentbird for exclusive offers and behind-the-scenes content.
Smart Setup: Your First Month, Step by Step
- Pick your first scent within the onboarding window.
- Add two to four backups to your queue so you never miss a month.
- Use Recommendations and the Scent Quiz to match your vibe and occasion.
- Aim to confirm selections before the 5th to lock in your pick.
- Explore bath + body or candles when you want a fragrance break.
- Share your referral link to earn free months as your friends join.
Why subscriptions help you discover your signature scent
- Live with a scent for about a month to test it in real life before buying a full bottle.
- Mix designer favorites with niche discoveries and Scentbird exclusives.
- Enjoy authentic products and transparent sourcing, delivered in travel-friendly vials that make sampling easy.
- Manage everything from your dashboard: queue, upcoming shipments, and more.
If you want evidence that sampling improves purchase confidence, studies on product trial show trials increase conversion and loyalty, which is part of why fragrance sampling services continue to be adopted by consumers interested in discovery and convenience.
For extra how-tos and scent education, bookmark Perfume 101.

8 Comments
Can you switch between cologne and perfumes with a subscription?
Hi Jennifer, thank you for your interest in Scentbird. Of course, you can, you can choose whichever scent you from our 600+ catalog of scents, and if you’re happy with our services you can upgrade your account to receive two or three scents per month.
I just got my order yeasterday in the mail and it was empty it had leaked out all over the inside would like a refund this is my new Email fergusonp1932@gmail.com I will put old one down to Fergusonpattie62@gmail.com
Hi Patricia, can you please send an email to support@scentbird.com with your account information and an image of the leaked product with the label clearly visible so our customer service can look into it and assist you directly? Thank you very much.
I have not received my scent for the month of Aug and id like to know w
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Hi Marques, that definitely does not sound right. Can you please send an email to support@scentbird.com with your account information so our customer service can look into it and assist you directly? Thank you very much.
If I don’t like a scent I chose with my monthly subscription, can I exchange it?
Thanks for asking, Rana! If you don’t like your fragrance for the month, we offer a one-time courtesy fragrance exchange so you can still enjoy your subscription 🙂 All you have to do is let us know (email us with your info at socialsupport@scentbird.com) and our team can send a replacement with your preferred fragrance. Plus, we highly recommend rating fragrances (1 star ⭐ being the lowest) you previously received so that our website gets to know you better 🙌 The more fragrances that you rate, the better our website can provide you with personalized choices that you are likely to enjoy ❤️ -P