Just stumbled onto this review & Michelle's comments are identical to what I'm experiencing now, upon joining, only mty 1st shipment came in a timely manner, all others are delayed due to the growth/expansion of the business. Delayed as in 3 - 4+ weeks after making a payment does the order ship. With that said, they did send a replacement order that tracking showed ended up in another state. Kudos that they're growing but it's the end of May & to still have this since January?!? hmmmm....

I just messaged them about shipping too! The only reason that I am scouting their skincare/candle brand is because they sent me a survey about the packaging for their line- Did I like the cap? Did I like the artwork? I was like get your shipping together. Do what you’ve promised, then expand. I’m still more than a month overdue for my last fragrance. Moving warehouses!!!

Stefani~ I really appreciate your review and all of the information you were able to include. Always encouraging to read positive people who may have experienced a problem with shipping or packaging and managed to convey that clearly, and seperately, from the product review itself~ thank you so much! Scentbird is a quality company, imho, and I'm quite sure they would be motivated to correct such a packaging issue- I sure would be, especially when hearing of it in this manner=) ~Samantha in N.M.